What is the CS・CX Support EXPO?
ABOUT
This is an exhibition that brings together all kinds of customer support and customer success services and solutions, including FAQs, chatbots, call center platforms, and customer management.
At this exhibition, companies looking to improve their business efficiency and productivity in the areas of CS, CX, marketing, and sales promotion will be able to compare and examine the latest products and services, and learn about the latest trends at seminars led by a stellar lineup of lecturers.
Attendee Sectors/Departments
｜ Customer Success
｜ Customer Support
| Marketing
｜ Sales promotion
| Sales planning and sales promotion
｜ Managers and Corporate Planning
Solutions Offered by Exhibitors
｜ FAQ system
｜ Chatbot
| Call center platform
| Customer management system
｜Customer analysis
| Training and development
This is an exhibition that brings together all kinds of customer support and customer success services and solutions, including FAQs, chatbots, call center platforms, and customer management.
At this exhibition, companies looking to improve their business efficiency and productivity in the areas of CS, CX, marketing, and sales promotion will be able to compare and examine the latest products and services, and learn about the latest trends at seminars led by a stellar lineup of lecturers.
Attendee Sectors/Departments
｜ Customer Success
｜ Customer Support
| Marketing
｜ Sales promotion
| Sales planning and sales promotion
｜ Managers and Corporate Planning
Solutions Offered by Exhibitors
｜ FAQ system
｜ Chatbot
| Call center platform
| Customer management system
｜Customer analysis
| Training and development
What you can do at the CS/CX Support EXPO
HIGHLIGHTS
Compare trending tech solutions with
5-minute videos
Short on time? Get maximum insights in minimum time.
We’ve distilled the best products into 5-minute videos. Compare and evaluate cutting-edge solutions at a glance.
Book your booth visit!
Use our advanced filters to find your ideal solution and book meetings to secure a chat with exhibitors. Experience a smarter, more efficient way to explore the exhibition.
Exclusive Seminars by
Top Experts & Industry Leaders
In a rapidly changing business environment, what should guide your strategy? Discover insights beyond search engines at our exclusive seminars led by top industry executives and visionary experts.
Featured EXPOs
COMPOSITION EXHIBITION
Co-located Events
CONCURRENT EXHIBITION
This exhibition will be held alongside related events, giving you multi-angle industry insights and expanded networking opportunities.
Past Events
MOVIE
Event Overview
EVENT OUTLINE
Name
CS・CX Support EXPO 2026 Summer Tokyo
Event Schedule
July 8th (Wed) - July 10th (Fri), 2026 10:00-17:00 each day (Seminar venue only opens at 9:10)
How to participate
Advance registration required (Participation fee: Free)
venue
Tokyo Big Sight South Halls 1-4
Organizer
Marketing & Sales World Executive Committee (within Everridge Co., Ltd.)
Co-located Events
Back Office World
Sponsor
Japan Marketing Association (a public interest incorporated association)
FAQ
FAQ
[DM (invitation)]
[Attendance and Registration]
[VIP]
[Venue and Access]
[Regarding Special Lectures/Exhibitor Seminars]
【others】
Upcoming Event
Event Schedule
Learn more
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